Support

On this page you will find pinouts for some of our more popular products, dBbox2 firmware downloads and Talkback24 software.


If you have a CTP Systems product that requires servicing please contact us before dispatch. Email or a phone call is fine. This enables us to allocate time for the work for a fast turn around. Equipment that turns up without our prior knowledge just has to wait until we have time.
Please check the equipment on the bench before return to us, some 90% of items returned to us have no fault.
No RMA is required but please include a note with address for return and a fault description. The more information the better.


How to update your dBbox2 firmware

Please note that this firmware update will only work with the dBbox2, not the original dBbox.

You can check which version is currently installed on your dBbox2 by selecting 'more' then 'setup'. The dBbox2 will then show your current firmware version number on the top line.

Latest firmware version is dBbox v3.0

(11th May 2020)

To update your dBbox2 with the latest firmware you must first install the dBbox2 drivers on your PC (see the readme.txt file downloaded with the dBbox2 Loader). Then you will need to install the dBbox2 loader onto your PC which you can download by right clicking your mouse and selecting 'save target as' here.

You will need to unzip the file. It really is important to read the 'readme.txt' file. All of the above only needs to be done one time on a particular PC.

You can now download the latest dBbox2 v3.0 firmware with a right click and 'save target as' here

Version 3.0 includes many major updates:


AES inputs and outputs now operate at 96kHz as well as 48kHz. Inputs also work at many other sample rates.
Timecode reader added working at 24, 25, 29.97 and 30 fps with level metering, audio monitoring and freeze facility.
Timecode test generator added working at 24, 25, 29.97 and 30 fps. Start time set, freeze and clear.
Audio delay, AES and/or analogue I/O. Up to 80mS mono, 40mS stereo.
Confidence monitoring added to tone and noise outputs.
White noise added to noise menu.
More consistent output level designation (dBu,dBFS).
The unit now memorises output levels set on tone and noise outputs. AES output levels now operate up to 0dBFS.
The speaker limiter may now be switched out for louder analogue monitoring.
Many more 'under the bonnet' tweaks.

Please download the manual on our dBbox2 page for more details of the new facilities.



Should you wish you can download the older dBbox2 v2.0 firmware with a right click and 'save target as' here

Version 2.0 included many major updates and tweaks:


Added 'more' to the top menu and moved 'setup" to it.
New facilities added to the 'more' menu - Tone loop, 2W listen, Cable test.
Extended MIDI with comprehensive 'analyse' facility and with loop through.
Added stereo phase meter to audio metering.
Added volume slider display (visible only when the volume is adjusted).
Increase in speaker level and big increase in headphone level, especially for higher impedance headphones.
Analogue tone out and pink noise out routines adjusted to stop hi level blip before gain is set to correct level.
Added 'mono headphones' facility to the setup menu.
Added facility to select top PPM display to UK, EBU or dBm scale.
Added missing dot to number 7 on top and bottom VU scales.
Meter routines modified so they still operate while adjusting gain.
Added memory reset (to default settings). To reset memory press both vol controls while switching on.

Please download the manual on our dBbox2 page for more details of these facilities.

the original dBbox2 v1.01 firmware is available here



This is a copy of our CTP Systems Firmware Update Manager. This update manager is only suitable for use with all models of the RMA400 and DIO8008R units from serial number 19411. It can be downloaded with a mouse right click here. It should be unzipped and then installed to your PC by running 'setup.exe'.


This is the Windows program to use with our ethernet remote control five input mixer unit. It can be downloaded with a mouse right click here. It should be unzipped and then installed to your PC by running 'setup.exe'.


This is the Windows program to use with our ethernet remote control quad mic amp unit. It can be downloaded with a mouse right click here. It should be unzipped and then installed to your PC by running 'setup.exe'.


As well as being controlled by a command line interface this program allows the DIO8008R to be controlled directly via a GUI on a Windows PC (Windows 7 to Windows 10). It may then be used to control crosspoints and levels outside of the Dante environment. It can be downloaded with a mouse right click here. It should be unzipped and then installed to your PC by running 'setup.exe'. This program is only suitable for units with serial numbers 19411 and higher.


The Talkback24 is now obsolete but here is copy of the talkback24 system PC software just in case. It can be downloaded with a right mouse click here. It should be unzipped and then installed to your PC by running 'setup.exe'.


.pdf format

DC99, DC99-II and DC2012 Commentary boxes
DBC1-16 Camera talkback controller
DBC1-24 Camera talkback controller
Sixmix
Twomix
Mix24
PB2020 five pin headset socket


Excel .xls format

DC99, DC99-II and DC2012 Commentary boxes
DBC1-16 Camera talkback controller
DBC1-24 Camera talkback controller
Sixmix
Twomix
Mix24
PB2020 five pin headset socket